Author: Sarah Fowle

Payments can open the door to more useful services For a platform serving Merchants, payment acceptance is often closely connected to wider business needs. Merchants may also need clearer transaction information, tools to manage their operations or access to services...

Payments are part of the product For many software platforms, payments begin as a practical requirement: customers need a way to pay. But the payment experience influences how people use the platform, how Merchants manage their business and where they...

Growth changes the payment workload A platform’s first payment setup may serve a small group of Merchants and a limited range of transactions. As the business grows, it may need to support new Merchant types, more complex pricing, different settlement...

Why platforms are looking at Payment Facilitation Software platforms increasingly serve businesses that want to manage more of their work in one place. When payments sit outside that experience, customers may have to move between systems, and the platform may...

One customer journey, several businesses behind it A marketplace may bring together many independent Merchants, products or services. A customer might browse a single platform and expect one coherent experience, even when the purchase involves more than one provider. Behind...